A helpful nudge.
Only when needed.

Give customers time to pay, then check the entry’s current payment status before sending a reminder.

See the plugins See how it works

Payment follow-up After 24 hours

Payment check Reminder sent

Invoice #1042 needs a nudge.

Current status: Unpaid
Waiting period: 24 hours

Reminder sent while still unpaid

Illustrative experience

Wait before following up
Check the current status
Skip paid orders

The finished experience

Follow up at the right moment.

Unpaid orders get a follow-up without reminding customers who have already paid.

A good fit for
Workshops, registrations, and order forms with delayed payment.

1

Start with a reliable payment status.

Configure your payment integration to update the correct Gravity Forms entry when payment events arrive.

Gravity Forms + payment integration
2

Give the customer some time.

Start the workflow from the submitted order and use a Delay to wait one day before considering a reminder.

Flowcrafter
3

Read the entry again.

After the Delay, use Get Entries to retrieve the original entry by ID. Check its current payment status with Condition (data), then end the reminder path for orders that no longer meet your unpaid criteria.

Flowcrafter
4

Send the useful nudge.

Send a clear follow-up only when the order still meets your unpaid criteria, using your configured next-step instructions.

Flowcrafter

The workflow behind it.

Check again before you follow up.

Example workflow Adapt the steps to your form.

What you’ll need.

Start with Gravity Forms. Add the capabilities this solution needs, then make the experience your own.

Free

Flowcrafter

Delays the follow-up, checks the current entry, and sends an email when the condition is met.

Explore Flowcrafter

Before you start

A configured payment integration and provider.
Verified entry-status updates for paid, unpaid, failed, and refunded payments.
Configured site email delivery. Flowcrafter is free and currently in early access.

Get this built.

This solution uses a free plugin. Nothing to license from us.

Required

FlowcrafterFree

Flowcrafter Free

Free to use with Gravity Forms.

Get Flowcrafter — it’s free

Make it fit
your project.

Does Flowcrafter process the payment?

No. The payment add-on and provider handle payment and update the entry. Flowcrafter uses that information to decide the next workflow action; it does not create a payment link automatically.

Can I wait for payment before delivering something?

Yes. A Wait for Payment step can pause the next action until the integration updates the entry. That is a separate pattern from waiting one day and checking whether a reminder is needed.