A quick correction.
Without another email.

Let customers reopen a submission and fix the details you allow. Keep the original entry, with staff-only information protected.

My registration Entry #1042

Make a correction. Keep the entry.

Name
Aster Ash
Dietary needs
Vegetarian

Your updated details, saved to the same entry.

Registration Updated

Illustrative experience

  • Edit the same entry
  • Choose editable fields
  • Keep staff fields protected

The finished experience

Keep one current record.

Customers correct their own details and your team keeps one current record.

A good fit for
Registration teams, customer portals, and forms with details that change.

  1. 1

    Open the entry they own.

    Give signed-in customers an edit action from their entries list. Restrict the edit query to entries created by the current user.

    GP Entry Blocks

  2. 2

    Keep the edit form focused.

    Prepopulate the customer’s existing details. Use the free Remove Fields On Edit snippet to exclude status, payment, and other staff-only fields from editing.

    GP Entry Blocks

  3. 3

    Save the correction.

    Update the original entry and show a clear confirmation. Optionally send a notification for the Entry Edited via Entry Block event.

    GP Entry Blocks

What you’ll need.

Start with Gravity Forms. Add the capabilities this solution needs, then make the experience your own.

Before you start

  • Signed-in customer accounts.
  • An owner-based Entry Query and configured editing permissions.
  • The free Remove Fields On Edit snippet for this recipe’s staff-only field exclusions.

Free snippets it also uses

Snippets are free, and each one carries its own instructions in the Snippet Library .

Get this built.

A plan covers how many of our plugins you run at once, and on how many sites. Here is what this one needs.

Required

  • GP Entry BlocksPerks

Gravity Perks Basic $59 /year

Covers this on one site. More sites need Advanced or Pro.

See plans for this solution

Every plan renews at the same price, and you can upgrade any time for the difference.

Make it fit
your project.

How do staff-only fields stay protected?

The Remove Fields On Edit snippet excludes marked fields during rendering and processing. Use it for fields such as internal status or registration number instead of hiding those fields with CSS.

Does saving an edit rerun every integration?

No. A notification can use the entry-edited event, but feed reprocessing requires an additional documented snippet and deliberate configuration. Decide which actions should run again before enabling them.

  • Clay, CTO
  • Dan, Content Sorcerer
  • Dani, Product Manager
  • David, Founder & CEO
  • Matt, Senior Support Wizard
  • Roxy, Support Wizard

Not quite your build?

Tell us what you are making and we will work out which pieces it takes — or tell you straight if this is not something we can do.

Ask the wizards