Troubleshooting Archives

Help Us Help You

Here are some helpful things to try before contacting Support. Follow these steps to improve the time it takes to solve your issue.

documentation August 20, 2019 —

Here are some helpful things to try before contacting Support. Follow these steps to improve the time it takes to solve your issue.

Troubleshooting the Gravity Perks Licensing API

documentation December 17, 2017 —

Provide Logging InformationWe’re sorry you’re having an issue validating your license. :( Typically, these kinds of issues are the result a communication error between your site’s server and our licensing API.