Troubleshooting the Spellbook Licensing API
We’re sorry you’re having an issue validating your license. 
Typically, these kinds of issues are the result a communication error between your site’s server and our licensing API. With a bit of additional information, we can typically identify the problem and get you up and running quickly!
Provide Logging Information
- Follow these instructions from Gravity Forms to enable logging: https://docs.gravityforms.com/logging-and-debugging/
- Once logging is enabled, access the Logging tab (Forms › Settings › Logging) and ensure Enable logging and log all messages is checked for Spellbook.
- Return to the Licenses page (Forms › Spellbook › Licenses) and click Deactivate.
- Re-enter your license key and click Activate License.
- Return to the Gravity Forms Logging page and click view log under Spellbook.
- Send us the URL to the log via the support form.
All Connections
All Perks
- GF Address Autocomplete
- GF Advanced Calculations
- GF Advanced Phone Field
- GF Advanced Save & Continue
- GF Advanced Select
- GF Auto List Field
- GF Auto Login
- GF Better User Activation
- GF Blocklist
- GF Conditional Logic Dates
- GF Conditional Pricing
- GF Copy Cat
- GF Date Time Calculator
- GF Disable Entry Creation
- GF Easy Passthrough
- GF eCommerce Fields
- GF Email Users
- GF Email Validator
- GF Entry Blocks
- GF Expand Textareas
- GF File Renamer
- GF File Upload Pro
- GF Inventory
- GF Limit Checkboxes
- GF Limit Dates
- GF Limit Submissions
- GF Live Preview
- GF Media Library
- GF Multi-Page Navigation
- GF Nested Forms
- GF Notification Scheduler
- GF Page Transitions
- GF Pay Per Word
- GF Populate Anything
- GF Post Content Merge Tags
- GF Preview Submission
- GF Price Range
- GF QR Code
- GF Randomizer
- GF Read Only
- GF Reload Form
- GF Terms Of Service
- GF Unique ID
- GF Word Count